What is your refund policy?
We offer a 30 day money-back guarantee for your initial purchase of our apps RapidWeaver and Squash.
If you've purchased RapidWeaver or Squash from us and are not happy, let us know within 30 days, and we'll issue a refund for you.
Please forward your original email receipt from your purchase to obtain your refund. While you don't have to do this, it does make it much quicker for us to locate your order and process the refund.
Send this email to support@realmacsoftware.com. We generally issue refunds within 48 hours (often quicker).
ℹ You don’t need to include a reason, but we really appreciate your feedback to help us improve our apps!
❗️Please note our RapidWeaver Premium Themes addon and Squash Filter Packs addon are separate products and are not covered under our 30 day money-back guarantee and are non-refundable.
❗️Please note any renewal of our 1 year period of app updates subscription are not covered under our 30 day money-back guarantee and are non-refundable.